The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
USD 80 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Valet parking
Housekeeping
Car hire
Laundry
Dry cleaning
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
22 East 38Th Street,
New York,
New York,
United States,
10016,
New York State
Map view
street view
22 East 38Th Street,
New York,
New York,
United States,
10016,
New York State
City landmarks
Square
Times Square
1.4
km
Landmark
Rockefeller Center
1.2
km
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1.3
km
Park
The High Line
2.3
km
Park
Bryant Park
620 m
Church
St. Patrick's Cathedral
1.0
km
Park
Central Park
3.7
km
Square
Macy's
810 m
Museum
The Museum of Modern Art
1.4
km
405 Lexington and 42nd St.
Chrysler Building
600 m
New York City
Manhattan Skyline
660 m
Stadium
Madison Square Garden
1.5
km
Tower
Trump Tower
1.7
km
Museum
Madame Tussauds New York
1.2
km
Mall
Fifth Avenue
1.1
km
Theatre
Broadway
2.2
km
Square
Herald Square
810 m
175 5th Ave At 23rd St.
Flatiron Building
1.4
km
Museum
The Metropolitan Museum of Art
3.6
km
Public Building
United Nations Headquarters
1.2
km
Park
Madison Square Park
1.2
km
Museum
Museum of Sex
1.0
km
Midtown East
1.3
km
Park
Washington Square Park
2.6
km
Museum
Intrepid Sea
2.3
km
Nearby
20 West 34th Street
Empire State Building
490 m
Library
New York Public Library
380 m
Library
The Morgan Library & Museum
140 m
150 E 36th St # 158
Sniffen Court Historic District
70 m
Restaurants
Bubba Gump Shrimp Co
1.1
km
1501 Broadway Time Square
Grand Central Oyster Bar & Restaurant
520 m
89 E 42nd St Lower Level
Raines Law Room at The William
160 m
24 E 39th St
The Shakespeare
160 m
24 East 39th Street
Jazz at Kitano
90 m
66 Park Ave
Cafe China
170 m
13 E 37th St
Mulligan's Pub
130 m
267 Madison Ave # 1
The Morgan Library Dining Room
140 m
225 Madison Ave
Butterfield 8
120 m
5 E 38th St
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Convenient Location
Friendly Service
Limited Starter Pack
Disappointing Dining Experience
7.4/10
Very good
Rooms
6.9
Location
8.7
Service
7.8
Dining
6.9
Guest reviews
7.4/10
based on 10 reviews
3.5/5
based on 2813 reviews
8.4
8.4/10 based on 1875 reviews
#416 of 508 hotels in New York City based on Tripadvisor
Jimmy
United Kingdom,
April
2024
7.8/10
My stay at the hotel was quite comfortable and clean overall, with a few drawbacks like a dirty bathroom. The staff was top-notch, professional, and very helpful, making my experience pleasant. The hotel's location was fantastic, allowing easy access to various attractions; however, the dining experience was not the best, lacking options. The facilities provided were good, but there were some issues with the air conditioning in the suite.
Rooms
7.0
The standard double rooms were actually comfortable and very clean. The suite, however, had issues with being quite warm and the AC was insufficient.
Service
8.0
The team members were top-notch, so helpful and professional. However, there were instances of staff wandering around and helping themselves to sweets, which was a bit unprofessional.
Location
9.0
The hotel's location was fantastic, right in the center, making it great for exploring different sights. The surroundings were up to date and beautifully designed.
Dining
7.0
The complementary tea/coffee and snacks were good, but there were often no items left. A grilled salmon option would definitely enhance the dining experience.
Facilities
8.0
The facilities were enjoyable, with a nice selection of pastries and fruit served in the morning near the reception. However, there were some issues with the air conditioning.
Frank
United Kingdom,
January
2024
7.4/10
I had a mixed experience at this hotel. The rooms were extremely dark, likely due to the close proximity of the next building, but they were undeniably clean. We were pleasantly surprised to be upgraded to a suite with a sleeper pull-out, which was a bonus.
Rooms
7.0
The rooms were very clean but dark due to the close proximity of the next building.
Service
6.0
The service was a mix - unfriendly and not helpful at the main door, but the front desk staff were kind of rude. However, some staff members were very nice and accommodating in other areas like car hire and housekeeping.
Location
8.0
The location was fantastic for exploring museums and galleries, very convenient and beautiful. It was within easy walking distance of everything we needed, although it was away from the most touristy areas.
Dining
9.0
The dining experience was delicious with a great variety, though it was from outside the facility. The fruit juice was a nice touch, and it was the best part of our stay.
Facilities
7.0
The facilities were good overall, but there could have been more common amenities like available dining options inside the hotel.
Nigel
United Kingdom,
September
2023
7.4/10
The hotel had some drawbacks like the old rooms with a musty smell and a limited starter pack, but it was convenient in terms of location and the service was responsive and friendly.
Rooms
6.0
The room was old and had a musty smell but overall decent. Only had 3 capsules to start with.
Service
8.0
The service was friendly and responsive to our needs after check-in.
Location
9.0
The location was great, close to all the landmarks we wanted to visit.
Dining
7.0
The hotel did not have the expected airport shuttle bus, disappointing. Found a good buffet breakfast place nearby.
Facilities
7.0
Convenient Location
Limited Starter Pack
Jenny
United States,
August
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms were clean and quiet, but the darkness due to the neighboring building was a downside. The service was friendly and helpful overall, although there were minor issues. The location was excellent, close to many attractions, but had its drawbacks. The dining options were good, but there were some discrepancies. Despite these, I found the value for money reasonable.
Rooms
7.0
The rooms were very clean and quiet, but the darkness from the neighboring building and lack of sufficient lighting made it a bit uncomfortable.
Service
8.0
The staff was friendly and always willing to assist, although there were some minor hiccups in service delivery.
Location
8.0
The location was excellent, central to many attractions in Manhattan, making it convenient for sightseeing, but there were some noise issues to consider.
Dining
7.0
The dining experience was satisfactory overall, with good options available, but there were discrepancies with the description provided.
Facilities
7.0
The facilities provided were sufficient for a comfortable stay, but there were areas that could be improved.
Friendly staff
Dark rooms
Joel
United States,
August
2023
7.6/10
I had a pleasant stay overall at the hotel. The rooms were pretty clean, and I loved the convenient location, within walking distance of local attractions. However, there was a mix-up with the towels and robes initially set up for another guest in the hotel, but they rectified it promptly.
Rooms
8.0
The rooms were lovely and very clean, perfect for a comfortable stay.
Service
7.0
The service was fantastic, from the concierge to the breakfast area. The staff were enthusiastic and accommodating, although there was a minor incident with the bartender making an unnecessary comment.
Location
9.0
The location was crazy great, just a block away from 5th Avenue and close to major landmarks like Grand Central Station and the Empire State Building. It was super convenient for exploring the city.
Dining
6.0
The dining experience was a bit disappointing as they ran out of the main reason I chose the hotel. However, the food was delicious overall, and it was good value for the price paid.
Facilities
8.0
The facilities were good, offering various services like car hire, dry cleaning, housekeeping, laundry, and valet parking to meet guest needs.
Julius
United States,
July
2023
7.4/10
My stay at the hotel was a mix of good and not-so-good experiences. The rooms were a bit disappointing as they seemed old and used, although the Deluxe setting was somewhat charming. On the bright side, the friendly service and above-and-beyond assistance made up for it. The location was convenient, with a few minor disruptions from ongoing construction. The dining options were a hit or miss, but the hot pot dishes were a pleasant surprise.
Rooms
6.0
The rooms, although they looked nice in the pictures, were old and used in reality. The mildew stained curtains were a bit of a turn-off. However, having a table and at least one chair was practical.
Service
8.0
The service was friendly and helpful overall, with some unnecessary comments at the bar. The staff went above-and-beyond to assist.
Location
8.0
The hotel's location was excellent, near everything we needed and surprisingly quiet. However, the morning constructions caused some disturbance.
Dining
7.0
The dining experience was a mix of disappointment and pleasant surprises. While some options were lacking, the hot pot dishes were enjoyable.
Facilities
8.0
The hotel offered various facilities like car hire, dry cleaning, housekeeping, laundry, and valet parking.
Friendly staff
Old rooms
Rob
United Kingdom,
July
2023
6.4/10
The hotel is really small, but it worked fine for my daughter and me. The rooms didn't have useful features like a microwave. The service needs improvement, except for Rocco who was amazing and always helpful. The location is great right next to famous Madison Avenue. The dining experience is minimal, and the facilities are average.
Rooms
6.0
The rooms were a little small but fine for my daughter and myself. They lacked useful features like a microwave.
Service
7.0
The service needs to be trained in hospitality and friendliness, except for Rocco, who was amazing, always helpful, and kind.
Location
8.0
The location is in the middle of famous Madison Avenue, which is great for exploring the city.
Dining
5.0
The dining options are minimal, and sometimes there was nothing left when we went down.
Facilities
6.0
The facilities are average.
Karl
United Kingdom,
June
2023
8.2/10
I absolutely loved the location of the hotel, being just a short walk from Grand Central station and close to iconic NYC attractions. The service was warm and accommodating, although I wished they had informed me about parking discounts. The dining experience was top-notch, especially with the inclusive breakfast. However, the rooms were a bit outdated and smaller than expected.
Rooms
7.0
The rooms were a bit outdated and smaller than the picture shown.
Service
8.0
The service was friendly and accommodating, although I wish they had been more proactive with the parking discount information.
Location
9.0
The hotel's location was fantastic, just a stone's throw away from Grand Central station and within easy reach of many NYC attractions.
Dining
9.0
The highlight of my stay was the dining experience, especially with the inclusive breakfast. It was worth every penny.
Facilities
8.0
The hotel had great facilities suitable for a comfortable stay.
Michael
United Kingdom,
April
2023
7.8/10
The stay was a mixed experience. The rooms were quite cozy and worth the money spent, equipped with essential amenities, but disappointingly tiny and no breakfast available. The noisy air conditioning made us hesitant to use it for too long.
Rooms
7.0
The rooms were equipped with essential amenities but were tiny and not as spacious as expected from the photos. No breakfast was available.
Service
9.0
The service was impeccable, with the staff being friendly, kind, professional, and accommodating to our needs.
Location
10.0
The location was perfect, within easy walking distance of major attractions like the Empire State Building, Times Square, and Rockefeller Tower. The area felt secure and was surrounded by great shopping and dining options.
Dining
5.0
The dining experience was lacking, with no breakfast available directly at the hotel. Limited dining options through a third-party service may not suit everyone's preferences.
Facilities
8.0
The hotel provided essential facilities like car hire, dry cleaning, housekeeping, laundry, and valet parking.
John
United Kingdom,
April
2023
8.2/10
The hotel is conveniently located in the heart of the city, making it easy to explore iconic sights like the Empire State Building and Grand Central Station. The rooms are clean and comfortable, with some offering stunning views, although some may find them a bit dark. The service is top-notch, with friendly and helpful staff ready to assist you with your needs.
Rooms
8.0
The rooms are clean, comfortable, and some even feature stunning views over the Empire State Building.
Service
9.0
The service was fantastic, from the concierge to the breakfast area.
Location
9.0
The location is fantastic, with easy access to major attractions like Grand Central Station and Fifth Avenue. However, it may not be ideal for those seeking a vibrant nightlife scene.
Dining
7.0
Facilities
8.0
The facilities offer everything you need for a comfortable stay, including car hire, dry cleaning, and valet parking.
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